26 Mar 2009
Design Revolution

This is considered revolutionary? I don’t know whether to call this brilliant or brillant. Someone has figured out that producing better products reduces the cost of warranty repair or replacement and also increases customer satisfaction. Of course, unlike most if not all manufacturers, you have to focus on more than an ultra-short-term bottom line.

Design Revolution: How Manufacturers Could Reduce Costs By Simply Designing For Reliability

Category: Life-Society, Sci-Tech
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