Tag Archives: Sidekick

15 Oct 2009
Dogfooding, sabotage, or just system failure?

System Failure? According to Roz Ho (a Microsoft VP) at t-mobile.com/sidekick (10/15/2009 1:00 AM PDT): We are pleased to report that we have recovered most, if not all, customer data for those Sidekick customers whose data was affected by the recent outage. […] We have determined that the outage was caused by a system failure […]

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10 Oct 2009
More on losing your stuff

Just got a text message from T-Mobile linking to this: Sidekick customers, during this service disruption, please DO NOT remove your battery, reset your Sidekick, or allow it to lose power. […] Regrettably, based on Microsoft/Danger’s latest recovery assessment of their systems, we must now inform you that personal information stored on your device – […]

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03 Oct 2009
Sidekicks out planet-wide

My Sidekick 3 has been in two-dots mode since yesterday, which means I only have voice and SMS (text) services; the data network is down hard (no web, email, IM, etc.). I didn’t pay much attention at first, since this does happen occasionally, but not for this long. You’d think that someone would send out […]

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